Privacy policy

Last updated: April 22, 2025

This Privacy Policy describes how My Store (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase from vn1b13-g6.myshopify.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether as a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.


Collection and Use of Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users and others.


Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. The term “personal information” refers to information that identifies, relates to, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.


Information We Collect Directly from You

Information that you submit directly to us through our Services may include:

  • Contact details: including your name, address, phone number, and email address.

  • Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information: including your username, password, security questions, and other information used for account security purposes.

  • Customer support information: including the information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information directly. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.


Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection details, IP address, and other interaction data.


Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process payments, fulfill orders, and provide requested products or services.

  • When you visit our Site, open or click emails, or interact with our Services or advertisements, we or our partners may collect information using tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

All information obtained from third parties will be handled in accordance with this Privacy Policy.


Use of Your Personal Information

  • Providing products and services: We use your personal information to process payments, fulfill orders, send notifications related to your account or purchases, manage your account, arrange shipping, facilitate returns or exchanges, and provide related services.

  • Marketing and advertising: We may use your information to send promotional communications via email, SMS, or postal mail, and to display personalized ads on our Site and other websites.

  • Security and fraud prevention: We use your information to detect and prevent fraudulent or illegal activities. You are responsible for keeping your account credentials secure.

  • Customer support and improvement: We use your information to provide customer service and improve our Services.


Cookies

Like many websites, we use Cookies to operate and improve our Site and Services, remember your preferences, and analyze user behavior.

You can configure your browser to reject or delete cookies, but this may affect your experience and limit functionality.


Disclosure of Your Personal Information

We may disclose your personal information in the following circumstances:

  • With service providers (e.g., IT, payment processing, logistics, analytics).

  • With marketing and advertising partners.

  • With affiliates within our business group.

  • In business transactions such as mergers or acquisitions.

  • To comply with legal obligations or protect our rights.

We do not use or disclose sensitive personal information without your consent.


Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.


Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.


Data Security and Retention

We implement reasonable security measures, but no system is completely secure. The retention period of your data depends on operational and legal needs.


Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data

  • Request deletion

  • Request correction

  • Data portability

  • Restrict processing

  • Withdraw consent

  • Appeal decisions

You may exercise these rights by contacting us using the details below.


Complaints

If you have concerns about how we handle your data, you may contact us or your local data protection authority.


International Users

Your information may be processed outside your country. We use appropriate safeguards such as standard contractual clauses where required.


Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

📧 info@nexusecommerce.co